Do I have to pay sales tax or use tax?
Can you ship next day including Saturday?
Can I order from a real person over the
telephone?
Do you accept purchase orders?
What is your return policy?
What should I do if something is damaged in
shipping?
What should I do if the price in the system is
wrong?
How can I see the availability of an item?
Can I cancel an order?
Are my personal information and purchase details,
safe from third parties?
Do I have to pay sales tax
or use tax?
We charge sales tax on all items shipped to the
states of Minnesota, Iowa, North Dakota, South
Dakota, Indiana, and California. For details,
see Sales Tax. • For all shoppers in Minnesota,
North Dakota, South Dakota and Iowa we are
required to collect sales tax. Freight is
taxable on products shipped to Minnesota, North
Dakota, and South Dakota. All products sold by
Display Sales are taxable in the states
mentioned above.
Tax-exempt organizations
should call customer service to be set up as a
tax-exempt on-line purchaser.
Can you ship next day
including Saturday?
Yes, although additional charges may apply.
More details about our
shipping options.
Can I order from a real person over the
telephone?
Yes, you can order over the Internet or contact
one of our friendly Sales Representatives at
800-328-6195. Our Sales Representative can
assist you in taking your order as well. You can
also place your order by faxing us at
952-885-0099 or by e-mail to:
cust.serv@displaysales.com. Please include
your name and phone number so that we may call
you if we have any questions concerning your
order.
Do you accept purchase orders?
Currently we do not accept purchase orders for
online ordering. Contact our Customer Service to
find our how we can accommodate your ordering
needs. Purchase orders are accepted for current
customers ordering through their sales
representative by telephone.
What is your return policy?
You can return any item in its original
condition and packaging within 30 days of
purchase.
More details about our return
policy.
What should I do if something is damaged in
shipping?
Contact customer service immediately to
determine the proper course of action. Do not
return any merchandise without an RGA (Return
Goods Authorization) number that you obtain from
customer service. If you do, you will be subject
to a restocking fee of 25% of the purchase price
of the product.
What should I do if the price in the system is
wrong?
We make every effort to have accurate pricing
online. However, we always verify prices as part
of our order procedures. If an item's correct
price is lower than our stated price, we will
charge the lower amount and ship you the item.
If an item's correct price is higher than our
stated price, we will contact you for
instructions before shipping. If you are
confused as to what pricing is correct, please
contact customer service.
How can I tell the availability of an item?
We make every effort to keep all items in stock.
If we cannot fill an order immediately, we will
contact you to determine if you want to
partially ship the available items or wait until
we can process the entire order. For more
information, see Pricing and Availability. When
selecting a product, the quantity available at
the beginning of the day will be shown. However,
you may contact us to get a precise quantity
available. We will ship backordered merchandise
as soon as it becomes available.
Can I cancel an order?
You can cancel an order, if we have not shipped
it, by contacting Customer Service. If order has
shipped,
see
return policy.
Are my personal information and purchase details safe from third
parties?
We do not release any information to third
parties at any time. Your purchase information
and account information is always under our
protection.
More about our privacy policy.
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